2000w Smart Outdoor Heater with PIR Body Sensor

Experience enhanced outdoor comfort with Kiasa's innovative Smart WIFI outdoor patio heater. Engineered for optimal performance, it delivers rapid, sunlight-like warmth, with four customizable heat settings for efficient power management — benefit from its impressive 98% heat transfer ratio, maximizing kilowatt usage for ultimate warmth.

 Key Features: 

• 4 Heating Settings - 500w, 1000w, 1500w and 2000w
• Remote Controlled - 2 x AAA batteries required 
  
• Smart Wi-Fi App Control - Controllable via the TUYA or SMART LIFE APP
• Weekly Schedules
• IP 65 - Perfect for UK weather 
• 5 meter cable - supplied with 3pin Plug
• Halogen Tube - Instant heat
• Built-in motion sensor with Timer - No More wasted heat
  
• Adjustable Wall Bracket
  

Indoor and Outdoor use
With its built-in intelligent thermostat, our smart electric heater ensures precise temperature regulation when used in enclosed areas such as conservatories, optimizing energy efficiency but also keeping you warm and cosy any time during the day and night.

Advanced PIR Features 
When the motion sensor feature is activated, it detects activity within 3 meters, automatically activating the heater when needed and conserving energy when the area is vacant for more than 3 minutes. 

Smart Capabilities
Take command from anywhere with the included remote control or effortlessly manage settings, schedules, and temperature adjustments via our intuitive smartphone app. With 24-hour control capabilities, you can effortlessly customize heating schedules to suit your lifestyle, ensuring comfort whenever you need it.

*Depending on thermal insulation

Free Delivery Service

All units are dispatched from within the UK and it only takes 1-3 working days from the day of purchase. Most units have a same-day dispatch when ordered before 2 pm for delivery to your chosen address. Our delivery partners are DX, DHL, UX, DPD, Parcel Force and Evri. The courier we use will depend on the service chosen, the unit size and the delivery location. At the time of the order, we will ask you for a mobile phone number and/or email address our delivery partner can send you regular updates about the whereabouts of your order or contact you if there are any unforeseen delays. Once the product is dispatched from our warehouse, you will receive an automated email which will confirm the chosen courier as well as a tracking number.

Please note: Our deliveries occur between 9 am and 6 pm during any working day. Saturday deliveries are available on request and may incur a charge.

Next-Day Delivery Options

Order by 1 pm and get your product delivered the following working day. Please note that next-day delivery requests will be an additional cost and this must be selected at the time of purchase and cannot be arranged later stage. These options are only available for the UK Mainland. For any zones that are outside the mainland UK, please get in touch by email (customer.support@kiasa.co.uk), phone (0116 488 5150) or just chat with us. If you’re not at home the courier will attempt delivery again the following day unless it has been requested to leave it in a safe space by the customer. They will also leave a calling card to let you know that they have attempted a delivery. If no one’s in on the 2nd attempt, your parcel will be sent to a local pick-up point for collection within 7 days. You will also be notified about this via a calling card or an email/text with instructions and how to proceed moving forward.

Saturday Delivery Options

As this is a special request service, we must be notified in advance. You can do this by getting in touch with us by email (customer.support@kiasa.co.uk), or phone (0116 488 5150). You can even chat with us via chat.

Can I exchange my item?

Yes, we’re here to help and support you. if you ordered the wrong item(s) or if you feel that another product is more suitable for your needs, just get in touch, our team is on hand to resolve any concerns you may have by calling 0116 488 5150 or emailing us at customer.support@kiasa.co.uk.

What if the item is damaged or faulty?

Within the first 28 days, we are more than happy to swap the unit(s) for you. After this, all units will fall under the warranty period. If it’s not related to misuse, we will repair or replace the damaged item and cover the courier costs associated with sending the unit back to you If the unit arrives at your home with visible damage to the exterior of the box, please refuse the delivery and get back in touch with us. This delivery/unit will automatically be returned back to the sender.

How do I arrange a return?

If you change your mind, you can return your product to us within 30 days of the original purchase date, unused, in its original retail packaging, the product must be as new. All units must include any supporting materials such as remotes, manuals, installation kits… etc. If you wish to return an item you must contact us at customer.support@kiasa.co.uk. We encourage customers to let us know when they have dispatched the unit to us so that we can keep an eye out for it. Once it has arrived on our premises, the warehouse team will check the unit, and once all is well, we will issue your refund - at which point you will also receive an automated confirmation.

Will I have to pay to return an item?

Yes, you will be responsible for paying for the return of your item(s) unless the goods are faulty.

Can I receive a refund for my return?

We can only offer a refund if the item is unused and is returned in its original packaging as brand new, however, we can always look to exchange if another product is suitable for your needs, just get in touch. Please note, there could be a diminished charge for up to 20% if the item is sent back in a damaged or used condition.

How long will it take to receive a refund?

We will aim to refund you within 72 hours (3 working days) of receiving the returned item. Please ensure you include your details and returns reference number so we can promptly process your refund.