Case Study - How Outdoor Action in Blackburn Transformed Heating Effic

Outdoor Action, a well-established retail store in Blackburn, UK, has been supplying high-quality camping and walking gear for over 40 years. With a large retail space and rising energy costs, the business needed a more efficient heating solution to replace its outdated gas system. By transitioning to infrared (IR) heaters, Outdoor Action has significantly reduced energy costs while improving the shopping experience for customers and staff.

Challenges Faced

The existing gas heating system was costly and inefficient.
It took a long time to heat the large retail space.
The system was noisy, impacting the shopping environment.
Rising gas prices made operational costs unsustainable.

The Solution: Infrared Heating

To address these challenges, Outdoor Action installed over 10 infrared heaters across its store. These heaters provide instant warmth, ensuring both customers and staff remain comfortable. Unlike traditional gas systems, the IR heaters require minimal start-up time and are energy-efficient.

Key Benefits:

Cost-Effective: Lower operational costs compared to gas heating.
Instant Warmth: Quick heating response improves staff and customer comfort.
Discreet Design: The heaters blend into the environment while delivering effective warmth.
Easy Control: A single controller manages all heaters for convenience.
Eco-Friendly: Reduced carbon footprint compared to gas heating.

Customer and Staff Feedback

Since implementing infrared heating, staff members have reported increased comfort, often turning off the heaters sooner than expected due to their efficiency. Customers have noticed the enhanced warmth and frequently inquire about the heating system. Additionally, other local business owners have shown interest in adopting similar energy-saving solutions.

Conclusion

Outdoor Action’s switch to infrared heating has proven to be a game-changer in retail heating efficiency. The move not only cuts costs but also enhances customer experience, making it a smart investment for any large retail space. Businesses looking for a sustainable, cost-effective heating solution should consider infrared panel heaters and smart IR heating bars as a viable alternative to traditional gas systems.