Kiasa 1500W Ceiling patio Heater (Silver)+ Remote

The Kiasa 1500w CEILING Patio Heater provides immediate radiant warmth akin to sunlight. It functions as a versatile hanging outdoor heater for gazebos, balconies, or any outdoor space, offering portability and compactness. Ideal for gardens or porches, this small hanging outdoor patio heater delivers convenient heat wherever needed.

Key Features: 

• 3 heat settings - 500w, 1Kw and 1.5Kw
• Easy-to-use remote control (2 x AAA batteries required)
• Adjustable height - 50cm chain provided
• IP34 - Suitable for gazebos, umbrellas and balconies
• It measures 42cm by 42cm and only weights 2.9Kg
• Available in black and silver

The Design
This hanging gazebo heater is small and compact but extremely powerful with a power wattage of 1500W. The length of the hanging chain is 50cm but this can be adjusted to suit your needs. The hook at the end can be attached anywhere along the chain. It is also a portable electric patio heater to beat the chilly weather wherever you are.  

The Halogen Tube
As an outdoor halogen heater, the tube has been designed for energy efficiency and safety. It still works as an infrared patio heater since it uses near-infrared to keep you warm and not the air - making it eco-friendly since no C02 gasses are being realised like gas patio heaters. 

Maintenance
Here at KIASA, we believe that taking care of your outdoor heater should be easy and hassle-free. The heater comes with a waterproof casing to keep it safe and dust-free while not in use for long periods. We offer a 2-year warranty to give you peace of mind, the details of which are included in the manual. 

*Depending on thermal insulation

What is the life expectancy of halogen bulbs?

The halogen bulbs have a long life of approximately 4000 to 5000 hours and be replaced at low costs with little to no hassle and can be replaced by a qualified electrician.

What are the dangers of halogen bulbs?

It is important to make sure that there aren’t any flammable materials near the halogen heaters as they could create a fire hazard.

Are halogen heaters safe?

Halogen heaters are completely safe to run, they don't release any harmful gases such as carbon monoxide or smoke.

How Long is my warranty?

A standard 2-year warranty is active from the day of purchase.

How safe is the heater?

Despite the heater reaching high temperatures, it doesn’t affect the body of the heater itself. Using top quality aluminium for the exterior it keeps it cool while keeping you warm. Although, we do recommend that you make sure that the heater is off and has cooled down before handling it. This heater is made up of aluminium which means that its not toxic and extremely hygienic since germs can't grow on it.

Free Delivery Service

All units are dispatched from within the UK and it only takes 1-3 working days from the day of purchase. Most units have a same-day dispatch when ordered before 2 pm for delivery to your chosen address. Our delivery partners are DX, DHL, UX, DPD, Parcel Force and Evri. The courier we use will depend on the service chosen, the unit size and the delivery location. At the time of the order, we will ask you for a mobile phone number and/or email address our delivery partner can send you regular updates about the whereabouts of your order or contact you if there are any unforeseen delays. Once the product is dispatched from our warehouse, you will receive an automated email which will confirm the chosen courier as well as a tracking number.

Please note: Our deliveries occur between 9 am and 6 pm during any working day. Saturday deliveries are available on request and may incur a charge.

Next-Day Delivery Options

Order by 1 pm and get your product delivered the following working day. Please note that next-day delivery requests will be an additional cost and this must be selected at the time of purchase and cannot be arranged later stage. These options are only available for the UK Mainland. For any zones that are outside the mainland UK, please get in touch by email (customer.support@kiasa.co.uk), phone (0116 488 5150) or just chat with us. If you’re not at home the courier will attempt delivery again the following day unless it has been requested to leave it in a safe space by the customer. They will also leave a calling card to let you know that they have attempted a delivery. If no one’s in on the 2nd attempt, your parcel will be sent to a local pick-up point for collection within 7 days. You will also be notified about this via a calling card or an email/text with instructions and how to proceed moving forward.

Saturday Delivery Options

As this is a special request service, we must be notified in advance. You can do this by getting in touch with us by email (customer.support@kiasa.co.uk), or phone (0116 488 5150). You can even chat with us via chat.

Can I exchange my item?

Yes, we’re here to help and support you. if you ordered the wrong item(s) or if you feel that another product is more suitable for your needs, just get in touch, our team is on hand to resolve any concerns you may have by calling 0116 488 5150 or emailing us at customer.support@kiasa.co.uk.

What if the item is damaged or faulty?

Within the first 28 days, we are more than happy to swap the unit(s) for you. After this, all units will fall under the warranty period. If it’s not related to misuse, we will repair or replace the damaged item and cover the courier costs associated with sending the unit back to you If the unit arrives at your home with visible damage to the exterior of the box, please refuse the delivery and get back in touch with us. This delivery/unit will automatically be returned back to the sender.

How do I arrange a return?

If you change your mind, you can return your product to us within 30 days of the original purchase date, unused, in its original retail packaging, the product must be as new. All units must include any supporting materials such as remotes, manuals, installation kits… etc. If you wish to return an item you must contact us at customer.support@kiasa.co.uk. We encourage customers to let us know when they have dispatched the unit to us so that we can keep an eye out for it. Once it has arrived on our premises, the warehouse team will check the unit, and once all is well, we will issue your refund - at which point you will also receive an automated confirmation.

Will I have to pay to return an item?

Yes, you will be responsible for paying for the return of your item(s) unless the goods are faulty.

Can I receive a refund for my return?

We can only offer a refund if the item is unused and is returned in its original packaging as brand new, however, we can always look to exchange if another product is suitable for your needs, just get in touch. Please note, there could be a diminished charge for up to 20% if the item is sent back in a damaged or used condition.

How long will it take to receive a refund?

We will aim to refund you within 72 hours (3 working days) of receiving the returned item. Please ensure you include your details and returns reference number so we can promptly process your refund.