350W Infrared Slimline Heating Panel - 120cm x 30cm

ETA :15TH MAY 2024

Product Features:

• Instant Infrared Heat - Carbon Crystal Element
• Dimensions: 30 x 120 x 2.2cm
• DIY Installation
• IP65 Rated - Suitable for Bathrooms and Wet Areas 
• Heating Area - 5 to 10m²
• Wall or Ceiling Mounted
• Portable - Use it with our panel feet to Keep it Freestanding and Transportable
• Built-in Overheat Protection
  
• Ideal for Utility rooms, box rooms, Office Rooms
• Individual room zoning
• No Light and No Sound 

How does it work? 

Infrared Heat heats up the objects and people around you as opposed to conventional heaters which just heat up the air. The surface of the panel can reach as high as 110˚C but they can be mounted up high on a wall or if you want, on a ceiling too. You can find out more about infrared here.

Classic Panels can be utilised on their own or integrated with third-party systems. They can be hardwired together, to control multiple heaters together. To meet your needs, you can add a full WIFI-controlled system, a timer switch, or a wall-mounted thermostat controller (see our full control range or call us on 0116 350 0222 to discuss possible options) or you could purchase a panel with a WIFI built-in system. 

We offer a 3-year warranty to give you peace of mind. The warranty details are included in the manual.

The Design
Kiasa gives you an innovative and energy-saving solution to keep your homes and work spaces comfortably warm for less with a contemporary finish, design and cutting-edge technology. It is specifically been designed to blend into your home


Installation
There are multiple ways to install our panels. They fit directly flush on the wall and the ceiling (brackets are included at the back of the panel), and no additional purchase is needed. If you have a higher than the average ceiling (2.3m - 2.4m), you can use the unit with our suspension kit to bring the panel closer down to you. 
As mentioned, this can also be used as a personal heater. Use it with our panel feet to keep it free-standing and portable (additional purchase). 

*Depending on thermal insulation

What are infrared panels?

Infrared panels are heating systems that use infrared radiation to directly heat objects and people in a room, rather than heating the air like traditional heating systems. They are often installed on walls or ceilings and emit gentle, comfortable warmth that is similar to the feeling of being in sunlight.

How do infrared panels work?

Infrared panels emit infrared radiation, which is absorbed by objects and surfaces in their path. These objects then emit heat, warming up the surrounding space. Unlike conventional heating systems, which heat the air and can result in heat loss through drafts, infrared panels provide targeted, efficient heating.

Are infrared panels safe?

Yes, infrared panels are generally safe to use. They operate at lower temperatures compared to some other heating systems, reducing the risk of burns or fire hazards. Additionally, they do not produce any harmful emissions or gases, making them a safe and eco-friendly heating option.

How much do they cost to run?

The cost of running infrared panels can vary depending on factors such as the size and power rating of the panels, usage patterns, electricity rates, and location. However, estimating the exact cost requires considering the wattage rating of the panels, the number of hours they run daily, and the local electricity rates.

How do I install infrared panels?

Installation of infrared panels typically involves mounting them securely on walls or ceilings and connecting them to a power source. It's important to follow manufacturer instructions and consider factors such as spacing, positioning, and electrical requirements for safe and effective installation.

Can I hardwire multiple heaters with an external thermostat or timer switch?

Yes, this option is only available with our Classic Range. We do however recommend you contact a qualified electrician for any installation advice or get in touch with us at 0116 488 5150.

Save Money!

• Save upto 60% on your bills by switching to infrared panels. This is because infrared heaters have lower energy usage and directly heat you, rather than heat the air, so no energy will be wasted & the heater won't need to be used for long periods of time. 
• Zero maintenance, installation and servicing costs. 

Environmentally Friendly

• Eco-friendly as it does not produce any carbon dioxide

Dust allergy friendly

• Infrared heaters do not collect dust unlike central heating systems. Central heating systems use convection to transfer heat around the room, during this process dust particles that is collected by radiators also transfer around the room as well.

Good for your Health

Infrared heaters offer multiple different health benefits.

• One of the health benefits being, it improves air quality inside your homes as IR heaters does not affect the humidity inside the room thus no dry air is formed.
• An additional amazing benefit is they prevent damp and mould. They are able to do this as radiation heat produced from the heaters penetrates through walls which warms the walls up and absorbs the heat. This prevents moisture from settling in.

Easy Installation 

• Like all our other products, it's extremely simple to install. All of our heaters come with their own easy to use mounting kits and manuals. We can give you personalised advise on where to place your heater because positioning is extremely vital and important. When mounting it on walls, our recommendation is that you always mount them high on wall or ceiling. You would mount the on the ceiling the same way as you would mount them on the wall. No other additional tools are required.

Versatile

• While they can be mounted on walls, you can also have them free standing or have them hanging from the ceiling using our suspension kits. 

Free Delivery Service

All units are dispatched from within the UK and it only takes 1-3 working days from the day of purchase. Most units have a same-day dispatch when ordered before 2 pm for delivery to your chosen address. Our delivery partners are DX, DHL, UX, DPD, Parcel Force and Evri. The courier we use will depend on the service chosen, the unit size and the delivery location. At the time of the order, we will ask you for a mobile phone number and/or email address our delivery partner can send you regular updates about the whereabouts of your order or contact you if there are any unforeseen delays. Once the product is dispatched from our warehouse, you will receive an automated email which will confirm the chosen courier as well as a tracking number.

Please note: Our deliveries occur between 9 am and 6 pm during any working day. Saturday deliveries are available on request and may incur a charge.

Next-Day Delivery Options

Order by 1 pm and get your product delivered the following working day. Please note that next-day delivery requests will be an additional cost and this must be selected at the time of purchase and cannot be arranged later stage. These options are only available for the UK Mainland. For any zones that are outside the mainland UK, please get in touch by email (customer.support@kiasa.co.uk), phone (0116 488 5150) or just chat with us. If you’re not at home the courier will attempt delivery again the following day unless it has been requested to leave it in a safe space by the customer. They will also leave a calling card to let you know that they have attempted a delivery. If no one’s in on the 2nd attempt, your parcel will be sent to a local pick-up point for collection within 7 days. You will also be notified about this via a calling card or an email/text with instructions and how to proceed moving forward.

Saturday Delivery Options

As this is a special request service, we must be notified in advance. You can do this by getting in touch with us by email (customer.support@kiasa.co.uk), or phone (0116 488 5150). You can even chat with us via chat.

Can I exchange my item?

Yes, we’re here to help and support you. if you ordered the wrong item(s) or if you feel that another product is more suitable for your needs, just get in touch, our team is on hand to resolve any concerns you may have by calling 0116 488 5150 or emailing us at customer.support@kiasa.co.uk.

What if the item is damaged or faulty?

Within the first 28 days, we are more than happy to swap the unit(s) for you. After this, all units will fall under the warranty period. If it’s not related to misuse, we will repair or replace the damaged item and cover the courier costs associated with sending the unit back to you If the unit arrives at your home with visible damage to the exterior of the box, please refuse the delivery and get back in touch with us. This delivery/unit will automatically be returned back to the sender.

How do I arrange a return?

If you change your mind, you can return your product to us within 30 days of the original purchase date, unused, in its original retail packaging, the product must be as new. All units must include any supporting materials such as remotes, manuals, installation kits… etc. If you wish to return an item you must contact us at customer.support@kiasa.co.uk. We encourage customers to let us know when they have dispatched the unit to us so that we can keep an eye out for it. Once it has arrived on our premises, the warehouse team will check the unit, and once all is well, we will issue your refund - at which point you will also receive an automated confirmation.

Will I have to pay to return an item?

Yes, you will be responsible for paying for the return of your item(s) unless the goods are faulty.

Can I receive a refund for my return?

We can only offer a refund if the item is unused and is returned in its original packaging as brand new, however, we can always look to exchange if another product is suitable for your needs, just get in touch. Please note, there could be a diminished charge for up to 20% if the item is sent back in a damaged or used condition.

How long will it take to receive a refund?

We will aim to refund you within 72 hours (3 working days) of receiving the returned item. Please ensure you include your details and returns reference number so we can promptly process your refund.