Great heating, served with great food. A cosy dining experience with eco-friendly heating.

CY Café, Leicester Warms Up with KIASA Infrared Tile Heaters

Warmth without clutter, gas or disruption.

Project Overview

Client: CY Café & Restaurant

Location: Leicester, UK

Sector: Hospitality

Products Installed: KIASA Infrared Tile Heaters (Ceiling Grid)

Controls: Smart App + Thermostat

CY Café & Restaurant is a family-owned hospitality venue in Leicester that underwent a full interior renovation to refresh the space and improve customer comfort. As part of this upgrade, the team needed a modern heating solution that would support a busy café environment without compromising on safety, aesthetics, or operating costs.

The Challenge

During a full renovation, CY Café and Restaurant needed a heating solution that worked for a busy, family-friendly hospitality space without:

  • Breaking the budget
  • Disrupting customers
  • Compromising on safety or aesthetics
  • Producing carbon monoxide or relying on gas

Underfloor heating and traditional gas systems were explored but quickly ruled out due to high installation costs, disruption during fit-out, and environmental concerns.

As a family-owned business in Leicester, owner Pritul Gosai wanted a solution that aligned with their values:

  • Safer for customers and children
  • Visually discreet
  • Low - Carbon
  • Cost-effective to run

The Solution

KIASA specified and installed infrared tile heaters suspended within the ceiling grid, delivering gentle radiant heat without cluttering walls or floor space. The system was designed to:

  • Keep heaters out of reach of children
  • Blend seamlessly into the interior
  • Avoid hot surfaces and accidental contact
  • Deliver targeted, efficient warmth across the seating areas

The heaters are controlled via a smart app and a thermostat, giving the CY Café team instant control over comfort levels throughout the day. KIASA also handled:

  • Full space measurement
  • Bespoke system design
  • Heater specification
  • Placement planning

Taking the pressure off the client and making the process simple from start to finish.

The Result

CY Café now enjoys:

  • Instant, comfortable warmth for customers and staff
  • A clean, modern aesthetic with no visible bulky heaters
  • Zero carbon monoxide emissions
  • Lower running costs compared to traditional systems
  • Heat that warms people, furniture, and surfaces rather than wasting energy heating the air

The café offers a warm, welcoming environment where customers can relax, linger, and enjoy great food without feeling drafts or uneven heat.

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Why Infrared Worked for Hospitality

Infrared heating is ideal for cafés and restaurants because it:


  • Provides instant warmth

  • Creates a comfortable dining environment

  • Keeps walls clear and spaces open

  • Improves safety in family-friendly venues

  • Reduces wasted heat and energy loss

  • Supports low-carbon business goals

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