960w Portable Infrared Panel Heater with Feet - 120cm x 80cm

PRE ORDER - ETA - 15th JUNE 2024

Experience the next level of portable heating with our 960W Portable Infrared Panel. Embrace warmth on your terms, wherever life takes you. A cutting-edge solution to bring efficient and comfortable heating wherever you need it. Compact, lightweight, and designed with advanced infrared technology, this portable panel offers warmth in a sleek and versatile package.

Product Features:

• Instant Infrared Heat - Carbon Crystal Element
• Dimensions: 10 x 80 x 2.2cm
• DIY Installation
• IP65 Rated 
• Heating Area - 8 to 15m²
• Wall or Ceiling-mounted
• Portable - Use it with our panel feet to Keep it Freestanding and Transportable
• Built-in Overheat Protection
• Individual room zoning
• No Light and No Sound 
• Running Cost: Approx. 5p Per Hour

 
We offer a 3-year warranty to give you peace of mind. The warranty details are included in the manual. 

 How does it work? 

Infrared Heat heats the objects and people around you as opposed to conventional heaters which just heat the air. The surface of the panel can reach as high as 110˚C but they can be mounted up high on a wall or if you want, on a ceiling too. You can find out more about infrared here.

Classic Panels can be utilized on their own or integrated with third-party systems. They can be hardwired together, to control multiple heaters together. To meet your needs, you can add a full WIFI-controlled system, a timer switch, or a wall-mounted thermostat controller (see our full control range or call us on 0116 350 0222 to discuss possible options) or you could purchase a panel with a WIFI built-in system. 

Free Delivery Service

All units are dispatched from within the UK and it only takes 1-3 working days from the day of purchase. Most units have a same-day dispatch when ordered before 2 pm for delivery to your chosen address. Our delivery partners are DX, DHL, UX, DPD, Parcel Force and Evri. The courier we use will depend on the service chosen, the unit size and the delivery location. At the time of the order, we will ask you for a mobile phone number and/or email address our delivery partner can send you regular updates about the whereabouts of your order or contact you if there are any unforeseen delays. Once the product is dispatched from our warehouse, you will receive an automated email which will confirm the chosen courier as well as a tracking number.

Please note: Our deliveries occur between 9 am and 6 pm during any working day. Saturday deliveries are available on request and may incur a charge.

Next-Day Delivery Options

Order by 1 pm and get your product delivered the following working day. Please note that next-day delivery requests will be an additional cost and this must be selected at the time of purchase and cannot be arranged later stage. These options are only available for the UK Mainland. For any zones that are outside the mainland UK, please get in touch by email (customer.support@kiasa.co.uk), phone (0116 488 5150) or just chat with us. If you’re not at home the courier will attempt delivery again the following day unless it has been requested to leave it in a safe space by the customer. They will also leave a calling card to let you know that they have attempted a delivery. If no one’s in on the 2nd attempt, your parcel will be sent to a local pick-up point for collection within 7 days. You will also be notified about this via a calling card or an email/text with instructions and how to proceed moving forward.

Saturday Delivery Options

As this is a special request service, we must be notified in advance. You can do this by getting in touch with us by email (customer.support@kiasa.co.uk), or phone (0116 488 5150). You can even chat with us via chat.

Can I exchange my item?

Yes, we’re here to help and support you. if you ordered the wrong item(s) or if you feel that another product is more suitable for your needs, just get in touch, our team is on hand to resolve any concerns you may have by calling 0116 488 5150 or emailing us at customer.support@kiasa.co.uk.

What if the item is damaged or faulty?

Within the first 28 days, we are more than happy to swap the unit(s) for you. After this, all units will fall under the warranty period. If it’s not related to misuse, we will repair or replace the damaged item and cover the courier costs associated with sending the unit back to you If the unit arrives at your home with visible damage to the exterior of the box, please refuse the delivery and get back in touch with us. This delivery/unit will automatically be returned back to the sender.

How do I arrange a return?

If you change your mind, you can return your product to us within 30 days of the original purchase date, unused, in its original retail packaging, the product must be as new. All units must include any supporting materials such as remotes, manuals, installation kits… etc. If you wish to return an item you must contact us at customer.support@kiasa.co.uk. We encourage customers to let us know when they have dispatched the unit to us so that we can keep an eye out for it. Once it has arrived on our premises, the warehouse team will check the unit, and once all is well, we will issue your refund - at which point you will also receive an automated confirmation.

Will I have to pay to return an item?

Yes, you will be responsible for paying for the return of your item(s) unless the goods are faulty.

Can I receive a refund for my return?

We can only offer a refund if the item is unused and is returned in its original packaging as brand new, however, we can always look to exchange if another product is suitable for your needs, just get in touch. Please note, there could be a diminished charge for up to 20% if the item is sent back in a damaged or used condition.

How long will it take to receive a refund?

We will aim to refund you within 72 hours (3 working days) of receiving the returned item. Please ensure you include your details and returns reference number so we can promptly process your refund.